+971 52 1287153
yeswedo@doyouknowaguy.com

Service Provider

  • “Service Providers” (you) who want to register on [doyouknowaguy.com] (the Site) or (we) DYKAG FZ LLE (the Company), and use our services to sell their services must accept these Service Provider Terms and Conditions (Terms). By creating a Service Provider account with us, you agree to be bound by these Terms, and all policies, guidelines, and other terms incorporated on the Site (Site Terms).
  • “The Company reserves the right to change Site Terms at any time and in its sole discretion. Any changes will be effective upon posting of the revisions on the Site without any further notice to you. You are responsible for reviewing any applicable changes. Your continued use of the Site and the Company services following the Company’s posting of any changes will constitute your acceptance of such changes. If you do not agree to any change to these Terms, you must not continue to use the Site and or Company services.

1.COMPANY SERVICES

  • We offer the web and mobile platforms for Service Providers to offer services to end users, and complete transactions (Services). As a Service Provider, you use the Site and the Services at your own risk, and the Company bears no risks relating to your services, and all rights and liabilities therein.

2. SERVICE PROVIDER ACCOUNT

  • Service Provider registration process will result in creation of a Service Provider account with us. We may also assist Service Providers for creating an account after receiving necessary information.
  • If you choose, or you are provided with, a user name, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any user identification name or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. You must not register under a false name and impersonate any other Service Providers’ log-in credentials, or password(s). Such fraudulent conduct is a violation of applicable federal, local or international laws and regulations (Applicable Laws). You agree to provide all relevant information to the Company while your account is active.
  • Service Providers who wish to be listed on DYKAG website need to follow the following process:

Click on the service provider registration button and fill in contact and other details.

  • Once Service Provider details have been verified and approved, they will be sent an email informing them of their approval and directing them to pay an annual registration fee of AED 1,200. Once the Service Provider makes the payment, (presently cheque and cash payment also accepted) the Service Provider will receive log in credentials that will enable them to log into the site and build their company profile.
  • Service Providers who registered during the pre-launch promotion are entitled to free listing on the site for one year from 1 June 2016 until 31 May 2017
  • After a year, all Service Providers can (but are not obliged to) renew their annual listing by paying the annual fee which will be determined at that time.

DYKAG will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

3. SERVICE PROVIDER’S DUTIES

  • The Site and Services may be used only for lawful purposes and in a lawful manner. You must comply with all Applicable Laws. We reserve the right to charge a penalty for (i) your delays in providing services to purchaser against any agreed timeline; or (ii) cancellation of a confirmed order for services placed by a purchaser. It is your duty not to place any misleading advertisement or information about your services or brand on the Site. If you are found breaching these terms, we reserve the right to charge you a penalty. The penalty under these Terms will be amended and notified by the Company from time to time.
  • In addition to the warranties mentioned in clause 6 below, you agree that you will (i) ensure that your services do not cause any personal injury or damage to properties or people (ii) provide trade license and copy of passport or national ID (for individuals), where requested (iii) provide the required warrantees and maintenance for the purchased services in accordance with market practices and Applicable Laws; and (iv) remain responsible for after-sales services, guarantees and maintenance.

4. OUR POLICIES

  • Site Terms are applicable to all activities or transactions made on or via the Site. If Company is notified by a Service Provider or a third party brand owner, or via a court, administrative or government order that a service violates any Intellectual Property Rights or IPRs (including without limitation (i) copyright, patents, database rights and rights in trademarks, designs, know-how and confidential information (whether registered or unregistered); (ii) applications for registration, and the right to apply for registration, for any of these rights; and (iii) all other IPRs and equivalent or similar forms of protection existing anywhere in the world) or any other rights of any third party or any Applicable Laws, the Company may remove such services from the Site at its sole discretion or ask Service Provider to remove such services within a reasonable timeframe notified in writing. Service Provider acknowledges that Company may from time to time introduce and implement new business rules, and customer care guidelines.
  • PRIVACY POLICY
  • “All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties”.
  • “The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted”.
  • Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy

5. FEES AND PAYMENTS

  • The Company reserves the right from time to time to charge Service Providers administrative fees or any other such fees as it may introduce, in its sole discretion, in consideration of providing Service Providers access to the Site in order to market their services.
  • We accept payments online using Visa and Mastercard credit/debit card in AED (or any other agreed currency)

 6. SERVICE PROVIDERWARRANTIES AND REPRESENTATIONS

  • Service Provider represents and warrants that: (i) Service Provider has the power and licenses, permissions, authorizations, proprietary rights, consents and permits to sell and promote the services in the Territory; (ii) Service Provider shall be solely responsible for any services provided through the Site; (iii) placement of services and sale of services through the Site will not be in breach of any Applicable Laws or third party rights; and (iv) Service Provider will not engage in any unfair trade practices, and publish any inaccurate or misleading advertisement or information about services on or via the Site.
  • Service Provider agrees to reimburse Company any fines or fees imposed on Company by a relevant authority for breach of these warranties.

7. INTELLECTUAL PROPERTY

  • Company has the right to use, copy, distribute, modify and disclose to third parties any content, trademarks, materials or images that you upload on the Site (and Service Provider warrants that it is entitled to grant that license). This license you grant to us is non-exclusive, fully-paid and royalty-free, sub-licensable, and worldwide. We do not grant any license to you except the Services that we offer.

8. SERVICES OR SITE UPGRADES

  • Service Provider acknowledges that Company may, from time to time, upgrade features of the Site and or certain aspects of the services that it provides to its customers generally. In order for Service Provider to benefit from any such upgrade, Company may make changes to the provision of the Services and the procedures by which Service Provider receives the Services. Company may also, from time to time change the Services to the extent required to comply with any change in Applicable Laws.

9. COMPANY’S LIABILITY

  • No representation, warranty or condition, express or implied, statutory or otherwise is given or assumed by Company in respect of the Services or Site, and all those representations, warranties and conditions are excluded save to the extent that such exclusion is prohibited under Applicable Laws. Company shall not be liable in any way for any features or content, or any loss or damage of any kind incurred as a result of the use of any features or content, posted, emailed, transmitted or otherwise made available via the Site. We will not be liable (whether for breach of contract, negligence or any other liability arising under or in relation to your use of the Site) for any actions by us or anyone who works for us.
  • anyone who works for us.  Our liability under or in connection with these Terms, whether arising from negligence, breach of contract or otherwise, shall not exceed in aggregate an amount equal to the fees actually received for Service Provider’s services through the Site in the six (6) month period immediately preceding the event giving rise to the liability.
  • Company shall not be liable to Service Provider for: (i) loss of profits, revenues, contracts, business interruption, loss or corruption of data; or (ii) any indirect, special or consequential loss or damage, even if the loss flowed naturally from any breach or was reasonably foreseeable and whether arising from negligence, breach of contract or otherwise. Company will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: (i) use of, or inability to use, our Site or order services; or (ii) use of or reliance on any content displayed on our Site.

10. SERVICE PROVIDER’S RELEASE AND INDEMNITY

  • Service Provider undertakes to release Company from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with any disputes between Service Provider and purchaser or third party. You will defend, indemnify and hold harmless Company, and each of our affiliates (and their respective employees, directors, agents and representatives) from and against any and all claims, costs, losses, damages, judgments, penalties, interest and expenses (including reasonable attorneys’ fees) arising out of any claim, action, audit, investigation, inquiry or other proceedings instituted by a third party, entity or a government agency, that arises out of or relates to: (i) any actual or alleged breach of your representations, warranties, or obligations set forth in these Terms; or (ii) the services you sell, any content you provide, the advertisement, offer, sale or return of any services you sell, any actual or alleged infringement of any intellectual property or proprietary rights by any services you sell or content you provide.

11. LIMITATION TIMEFRAME

  • Neither party may bring an action against the other under or in connection with these Terms (whether for negligence, breach of contract, misrepresentation, under any indemnity or otherwise) more than one year after that party becomes aware of the cause of action, claim, or event giving rise to the cause of action or claim. Except in relation to any claim or action for non-payment of the fees, each party shall take all reasonable steps to mitigate the loss and damage it incurs in relation to any claim or action (whether for negligence, breach of contract, misrepresentation, under any indemnity or otherwise) which it brings against the other.

12. DISCLOSURE OF INFORMATION

  • Company also reserve the right to report any activity that either of them suspects violates any Applicable Law to appropriate law enforcement officials, regulators, or other third parties. In order to cooperate with governmental requests, to protect Company and purchasers, or to ensure the integrity and operation of Company’s business and systems, Company may access and disclose any information it considers necessary or appropriate, including but not limited to Service Provider account details, contact details, IP address and traffic information, usage history, and posted content. Company and a Service Provider each shall protect purchaser data as per their respective policies and the applicable laws of the United Arab Emirates.

13. TERM AND TERMINATION

  • These Terms shall commence on the date on which your account was created or a written contract is signed with us, unless terminated. Company may terminate these Terms at any time at its sole discretion though Company shall try to give 15 (fifteen) days’ notice to Service Providers. Upon termination, your Service Provider registration shall cease to exist. No termination of these Terms (howsoever occasioned) shall: (i) affect any accrued rights or liabilities of either party; (ii) affect the coming into force or the continuance in force of any provision of these Terms which is expressly or by implication intended to come into force or continue in force on or after termination; or (iii) require a court order.

14. REFUND POLICY

  • The Company shall bear no responsibility whatsoever for assisting with payment collection from customers and any refunds required to be made to customers by Service Providers shall be made in accordance with the contractual arrangements agreed directly between Users and Service Providers. In the unlikely event that the Company ceases to operate the Site for whatever reason, the Company will consider on a case by case refunding to Service Providers, pro rata, any prepaid fees associated with such Service Providers registration on the Site, in the Company’s sole discretion. The refunds will be done only through the original mode of payment.

15. CANCELLATION AND REPLACEMENT POLICY

  • The Company shall bear no responsibility whatsoever for any liabilities accruing to Services Providers as a result of the cancellation of Services by a customer, nor for any replacement Services required to be provided by the Service Provider and Service Provider confirms that any risk associated with cancellation of Services or arranging for replacement Services shall be borne entirely by the Service Provider.

16. SUSPENSION OF SERVICES

  • Company may suspend performance of the Services without notice and without liability in the following circumstances (although Company shall notify Service Provider as soon as practicable of any such suspension): (i) if Service Provider breaches these Terms or any of Company policies; (ii) if Service Provider fails to reasonably cooperate with an investigation by Company; (iii) where Company reasonably believes that its continued provision of the Services would expose Service Provider or Company or their respective networks or customers to a material security risk or a regulatory action; and (iv) Service Provider performance does not meet Company’s reasonable financial projections.

17. FORCE MAJEURE

  • Neither party shall be liable to the other for any delay or non-performance of its obligations under these Terms arising from any cause or causes beyond its reasonable control including without limitation any of the following: act of God, governmental act, war, fire, flood, explosion, civil commotion or industrial dispute of a third party, armed hostilities, act of terrorism, revolution, blockade, embargo, strike, lock out, sit in, industrial or trade dispute, adverse weather, disease, accident to (or breakdown of) plant or machinery, shortage of any material, labor, transport, electricity or other supply, or regulatory intervention.

18. GOVERNING LAW AND JURISDICTION / DISPUTE RESOLUTION

  • These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates as applied in the Emirate of Dubai. Any dispute, claim or controversy arising out of or in connection with these Terms (including a dispute, claim or controversy relating to any non-contractual obligations arising out of or in connection with these Terms) shall be referred to the parties’ respective officers for resolution. If any dispute remains unresolved 21 days after being referred to the officers, it shall be finally settled by arbitration under the Arbitration Rules of the DIFC-LCIA Arbitration Centre, which Rules are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one. The seat, or legal place, of arbitration shall be Dubai. The language to be used in the arbitration shall be English. Notwithstanding the foregoing, either party may seek injunctive relief in any court of competent jurisdiction against any matters relating to IPRs.
  •  Dispute is defined as disagreement between a buyer and a seller in connection with the transaction on their website. The reason of disputes are as listed below:
  • - Wrong product received.
  • - The product is not as described.
  • - Damaged or seal broken on the product.
  • - Part/Accessory missing.
  • - The product number is incompatible.
  • - Merchant Name/Brand Name specified is wrong.
  • - Defective/functional Issues.
  • - The product is not working and the manufacturer claims invalid invoice.
  • The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website (Age of consent is mentioned as per the applicable law).
  • If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. (Before including this statement, SSL certificate must activated on the website)
  • The cardholder must retain a copy of transaction records and Merchant policies and rules.

19. SHIPMENT

  • The multiple shipments may result in multiple postings to the cardholder’s monthly statement.

20. GENERAL

  • (a) Assignment. You cannot transfer or assign any of your rights or duties under these Terms to any third party. We may assign our rights or obligations (or both) to a group or affiliate company without consent.
  • (b) Entire Agreement. These Terms together with Site Terms contain the entire agreement of the parties relating to the transactions described in it and supersedes any previous understanding or agreement relating to it.
  • (c) Relationship of the parties. Nothing in these Terms shall: (i) make either party a partner of the other party, or (ii) grant any right or authority to either party to bind the other.
  • (d) No waiver. The rights of each party under these Terms: (i) may be exercised as often as necessary; (ii) are cumulative and not exclusive of rights or remedies provided by law; and (iii) may be waived only in writing and specifically. Delay in exercising or non- exercise of any such right is not a waiver of that right.
  • (e) Notices. Any notice served in respect of these Terms will be sent by mail and will be deemed to have been received at the time of receipt.
  • (f) Severability. If any term of these Terms are or become illegal, invalid or unenforceable in any jurisdiction that shall not affect: (i) the legality, validity or enforceability in that jurisdiction of any other clauses; or (ii) the legality, validity or enforceability in other jurisdictions of that or any other provision of these Terms.
  • (g)Amendments. No amendment to these Terms shall be binding on the parties unless set out in writing, expressed to amend these Terms and signed by authorized representatives of each of the parties.

Member Agreement

  • “The Terms and Conditions (the"Terms") contained hereinform an agreement regulating the relationship between [doyouknowaguy.com][DYKAG FZ LLE (the "Company") and youwith regard to the use of the Company's website and platform (the "Platform") by you.
  • “The Terms constitute a legally binding agreement between you and the Company regarding your use of the web site “doyouknowaguy.com” (the "Site") and any services offered by the Company including but not limited to delivery of content via the Site, any mobile or internet connected device or otherwise (the "Service"). By accessing the Site or Service and/or by clicking "I agree", you agree to be bound by these Terms. You hereby represent and warrant to the Company that you are at least eighteen (18) years of age or above and are capable of entering, performing and adhering to these Terms and that you agree to be bound by the following terms and conditions. You agree to register prior to uploading any content and / or comment and any other use of the Site and provide your details including but not limited to complete name, age, email address, residential address, contact number.
  • “The Company may add to or change or update these Terms, from time to time entirely at its own discretion. You are responsible for checking these Terms periodically to remain in compliance with these terms. Your use of Site and any amendment to the Terms shall constitute your acceptance of these terms and you also agree to be bound by any such changes/revisions/amendments.
  • “You accept the Termsand other Site policies by registering and logging into the Site; accessing or using Site, services, applications, and tools provided herein; or as otherwise indicated on a specific site, service, application, or tool from time to time.
  • “Any clause of terms and conditions if deemed invalid, void or for any reason unenforceable, shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the terms and conditions.

1. DEFINITIONS

  • "AED" means the lawful currency of the United Arab Emirates.
  • "Site" means the website doyoukonwaguy.com owned and operated by the Company, which provides the Platform to Users to identify, purchase and review Services provided by Service Providers.
  • "Service Providers" shall mean the person or any legal entity who offers for sale or displays the Services for sale over the Platform.
  • "Services" means the services promoted, displayed and offered for sale over the Platform.
  • "UAE" means the United Arab Emirates.
  • "User" shall mean any person or any legal entity who accepts an offer for the provision of Services by a Service Provider.

2. ONLINE RESOURCES

  • This Siteis a venue where Users and Service Providers may interact with one another for the sale and purchase of Services and to allow Users to research and review Service Providers. The Company's role in this respect is limited solely to acting as a facilitator in providing the Platform and all commercial / contractual terms are offered by and agreed to between Users and Service Providers alone. The commercial / contractual terms include without limitation price, date, period,warranties related to Services (including after sales services) over which the Service Provider has complete control.
  • You agree, understand and acknowledge that the Platform is an online shopping platform that enables Users to buy Services at the price indicated therein at any time from any place. You further agree and acknowledge that the Company is not involved in any sale orpurchase of Services. The Company is only a facilitator, an intermediary and is not and cannot be a party to or control in any manner any transactions between the Users and Service Providers.
  • The Company shall neither be liable nor responsible for any actions or inactions of Users and Service Providers or for any breach of conditions, representations or warranties by Service Providers with respect to the Services..
  • As a User you agree and undertake that you are accessing the Services through the Platformsolely at your own risk and are utilizing prudent judgment before entering into any transaction with a Service Provider through this Site.
  • The Company under no circumstances shall be held responsible for unsatisfactory or delayed performance of Services.
  • The Company shall not be responsible for any non-performance or breach of any contract entered into between Users and Service Providers.
  • All orders for Services processed through the Platform shall be pre-approved with an acceptable method of payment as established by the Company from time to time which may call for and require additional verification of information.
  • Any and all orders placed by a Useron this Site are considered final and you are obligated to complete the transaction and not contest it in anyway.
  • Before placing an order Users are advised to check the description of the relevant Service carefully. By placing an order for a Service, Users agree to be bound by the conditions of sale attaching thereto.

Use of the Platform by Users is subject to the following terms and conditions:

  • 1. Each User certifies that he/she is at least 18 (eighteen) years of age.
  • 2. Each User agrees to be bound by the Terms.
  • 3. All prices for Services, unless indicated otherwise are in AED.
  • 4. By indicating User's acceptance to purchase any Service offered theUser is obligated to complete such transactions after making payment.
  • 5. The Company shall bear no responsibility whatsoever for any non-performance or breach of any contract entered into between Users and Service Providers nor does it make any representation or warranty as to the attributes of the relevantServices to be purchased by the User on the Site.
  • 6. Each User has taken steps to independently verify the bona fides of any particular Service Provider that it chooses to transact with over the Platform, and the Company accepts no liability for any errors or omissions, whether on behalf of itself or the Service Providers with respect to information provided on the Platform in respect of Service Providers.
  • 7. Any order placed for a Service that is listed at an incorrect price may be cancelled without any penalty regardless of whether the order has been confirmed and/or payment levied. In the event payment for a Service has been processed such payment shall be credited to your account.
  • 8. In the event a User uses a credit card to Purchase Services the User agrees that he/she will use his/her credit card. The Company will not be liable for any credit card fraud. Any liability associated with fraudulent transactions transacted over the Platform will be entirely the responsibility of the User.
  • 9. The date indicated on the Platform for the delivery of the relevant Service is an approximate time only, and it is entirely the responsibility of the relevant User and Service Provider to arrange timing for performance of the relevant Service.
  • 10. Each User acknowledges that the Company, through the Platform, is acting only as booking agent to facilitate / integrate transactions for Services between Users and Service Providers and shall in no way be responsible for any damages, costs, losses, expenses and/or taxes incurred by Users with respect to the purchase of Services. In no event shall the Company, its directors, officials, representatives and employees be liable for any damages relating to the purchase of Services and/or use of the Platform.
  • 11. Each User agrees to use the Services provided by the Company for lawful purposes only.
  • 12. Each User agrees not to make any bulk purchase of Services with a view to engaging in any reseller activities.
  • 13. Each User agrees to provide authentic and true information. The Company reserves the right to confirm and validate the information and other details provided by each User at any point of time and may bar any User without need for prior notice from using the Site where User details are found to be false.
  • 14. The Company reserves the right to cancel any order placed using acredit card with an associatedbilling address outside of the UAE.
  • 15. The Company reserves the right to send transactional emails and/or SMS's related to any order placed by a User for Services and each User agrees that such messages will not be tantamount to "spam". By submitting your mobile number, you agree to receive calls/SMS's from the Company or its authorized representative.
  • 16. Each User agrees to receive calls from the Company and its agents, merchantsseeking clarification/information regarding orders and any other related information as and when required and disclaim any liability of the Company in this regard.

3. REVIEWS, COMMENT AND OTHER CONTENT

  • Users may post reviews of Service Providers on the Site, provided they have purchased Services from the relevant Service Provider over the Platform,as long as the content of such review is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam". In such case the Company reserves the right in its absolute discretion to remove, refuse, delete or edit any such review that violates this condition and/or terminate a User's access to the Platform.

4. DESCRIPTION AND PRICING OF SERVICES

  • Before placing an order Users agree to check the description of the relevant Services carefully. By placing an order for a Service, Users agree to be bound by the conditions of sale included in the description of the Service.
  • The Companyin no way warrants that the descriptions or other content or prices related to the Services or content contained on the Platform is accurate, complete, reliable, current, or error-free.

5. ONLINE PAYMENT

  • In order to facilitate payments for Services purchased over the Platform the Company offers an online payment gateway facility that facilitates payments for Services by Userssubject at all times to Users' acceptance and adherence to the Terms as well as any terms and conditions of the relevant payment gateway service provider/s. All Users acknowledge that the Company does not collect or hold any monies paid by Users for Services and that the entire payment transaction is conducted by the online payment gateway facility provided.

6. CREDIT CARD DETAILS

  • Each User agrees that the credit/debit card details it provides for the purchase of Services will be correct, current, complete and accurate and that he/she will not use a credit card/ debit card or any other bank account which is not lawfully owned by him/her. The aforesaid information provided by Users will not be shared by the Company with any third parties unless required by law, regulation or court order or for facilitating and completing the purchases made by a User.

7. DISCLAIMER OF WARRANTIES / LIMITATIONS OF LIABILITY

  • EACH USER ACKNOWLEDGES THAT THROUGH THIS SITE, THE COMPANY MERELY ACTS AS A FACILITATOR, IN ORDER TO FACILITATE THE PROVISION OF SERVICES TO THE USERS. THE COMPANY DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THIS SITE WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, BUT SHALL ENDEAVOUR TO ENSURE THIS IS THE CASE.
  • THE COMPANY IS NOT LIABLE FOR ANY CLAIMS AGAINST LACK OR DEFICIENCY OF SERVICES; NON-FULFILLMENT OR UNSATISFACTORY FULFILLMENT OF SERVICES PURCHASED BY USERS FROM SERVICE PROVIDERS. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY OTHER DAMAGES RESULTING FROM: (A) LACK OF PERFORMANCE OF THE SERVICES BY SERVICE PROVIDERS; (B) THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES; (C) UNAUTHORIZED ACCESS TO OR ALTERATION OF THE USER'S TRANSMISSIONS OR DATA; (D) ANY OTHER MATTER RELATING TO THE SERVICES; OR IN ANY WAY CONNECTED WITH THE USE OF THE PLATFORM.
  • THE COMPANY SHALL NOT BE HELD RESPONSIBLE FOR NON-AVAILABILITY OF THE SITE DURING PERIODIC MAINTENANCE OPERATIONS OR ANY UNPLANNED SUSPENSION OF ACCESS TO THE SITE THAT MAY OCCUR DUE TO TECHNICAL REASONS OR FOR ANY REASON BEYOND THE COMPANY'S REASONABLE CONTROL. THE USER UNDERSTANDS AND AGREES THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE SITE IS DONE ENTIRELY AT THEIR OWN DISCRETION AND RISK AND THEY WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA.
  • THE CLAUSE SHALL SURVIVE THE TERMINATION OR EXPIRY OF THIS AGREEMENT

8. REGISTRATION

  • Registration of the User on the Site is mandatory. Each User agrees and undertakes at all times to be responsible for maintaining the confidentiality of its password and user I.D. Further, the User agrees not to use any other party's for any purpose whatsoever without proper authorization from such party.
  • Each User agrees to:
  • (a) provide true, accurate and complete information about itself as prompted by the registration form ("Registration Data") on the Site; and
  • (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If a User provides any information that is untrue, inaccurate, not current or incomplete or the Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, the Company shall have a right to suspend or terminate such User's registration and refuse any and all current or future use of the Site and/or access to any Service.
  • Furthermore, each User grants the Company the right to disclose to third parties Registration Data to the extent necessary for the purpose of carrying out the Services.

9. PROHIBITED ACTIVITIES

  • Each User agrees that it shall not (as applicable) host, display, upload, modify, publish, transmit, update or share any information on the Site, that:
  • (a) belongs to another person and to which it does not have any right to;
  • (b) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
  • (c) harm minors in any way;
  • (d) infringes any patent, trademark, copyright or other proprietary rights(e) violates any law for the time being in force;
  • (f) deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
  • (g) aims to impersonate another person
  • (h) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
  • (i) threatens the unity, integrity, defense, security or sovereignty of the UAE, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence.
  • If use of the Site or the Platform by a User is found to be in non-compliance with applicable laws and regulations or these Terms, the Company shall have the right to immediately terminate/block your access and usage of the Site or the Platform and the Company shall have the right to immediately remove any non-compliant content generated by the relevant User and shall further have the right to take recourse to such remedies as are available to the Company under the applicable law.

10. DISCLOSURE OF INFORMATION

  • The Company also reserves the right to report any activity that either it or the User suspects violates any Applicable Law to appropriate law enforcement officials, regulators, or other third parties. In order to cooperate with governmental requests, to protect the Company and Service Providers, or to ensure the integrity and operation of the Company’s business and systems, the Company may access and disclose any information it considers necessary or appropriate, including but not limited to a User's account details, contact details, IP address and traffic information, usage history, and posted content. The Company and a User each shall protect the Service Provider data as per their respective policies and the applicable laws of the United Arab Emirates.
  • PRIVACY POLICY
  • “All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties”.
  • “The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted”.
  • Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy

11. INDEMNITY

  • Each User agrees to indemnify and hold harmless the Company and its affiliates, and their respective officers, directors, agents, and employees, from any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon the use the Site or the Platform arising out of the User'sinfringement of any applicable laws, regulations,intellectual property rights, violation of rights of privacy or publicity, or other rights.
  • This clause shall survive the expiry or termination of this agreement.

12. TERMINATION / SUSPENSION

  • The Company reserves its right to limit, refuse service, restrict, suspend, prohibit access to the Site by Users or remove any Service that is available on the Platform at any time, in its sole discretion with or without cause, and with or without any prior notice for any violation of the Terms. Upon such termination or suspension, a User's right to use the Platform or access the Site will immediately cease.

13. REFUND POLICY

  • The Company shall bear no responsibility whatsoever for refunds to Users. Any refund requests shall be made in accordance with the contractual arrangements agreed directly between Users and Service Providers.

14. CANCELLATION AND REPLACEMENT POLICY

  • The Company shall bear no responsibility whatsoever for any liabilities accruing to Users as a result of cancellation of Services by the Service Provider, nor for any replacement Services required to be provided by the Service Provider and Users confirms that any risk associated with cancellation of Services or arranging for replacement Services shall be borne entirely by the User.

15. RELATIONSHIP

  • None of the provisions contained in theseTerms shall be deemed to constitute a partnership between aUser and the Company and no party shall have any authority to bind or shall be deemed to be the agent of the other in any way.

16. ENTIRE AGREEMENT

  • The Terms together with any terms and conditions incorporated herein or referred to herein constitute the entire agreement between each User and the Company relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing.

17. GOVERNING LAW/ DISPUTE RESOLUTION POLICY

  • These Terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the UAE courts.
  • Dispute is defined as disagreement between a buyer and a seller in connection with the transaction on their website. The reason of disputes are as listed below:
  • Wrong product received.
  • The product is not as described.
  • Damaged or seal broken on the product.
  • Part/Accessory missing.
  • The product number is incompatible.
  • Merchant Name/Brand Name specified is wrong.
  • Defective/functional Issues.
  • The product is not working and the manufacturer claims invalid invoice.
  • “Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE”.
  • “United Arab of Emirates is our country of domicile”.
  • If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. (Before including this statement, SSL certificate must activated on the website)
  • The cardholder must retain a copy of transaction records and Merchant policies and rules.

18. NOTICE OF COPYRIGHT INFRINGEMENTS

  • The Company is not liable for any infringement of copyright arising out of materials posted on or transmitted through the Site, or Services advertised on the Site. Any complaints, abuse or concerns with regards to content and or comment or breach of these Terms shall be immediately informed to the Company

CONTACT US

+971 52 1287153
yeswedo@doyouknowaguy.com
PO Box :26220, Dubai, UAE